Sales Dialer Solution
Click To Call
Make it easy for your team to click-to-call customers or prospects directly from their contact list. It’s as easy as dialing a friend from your mobile phone.
Convenient
Your team finds it easier than ever to follow up with customers and prospects.
Flixible
The browser-based, solution can be accessed by your teams from anywhere.
Integrated
No toggling between windows. Click-to-call can work directly from your CRM window.
Auto Dialers
NIHI IT SERVICES auto-dialing software helps your agents reach prospects, not dial tones. Less dialing means your agents spend more time with prospects. Our tools will help you cut through the busy tones and voicemails, boosting outbound calling campaign efficiency by 30%! Improve your lead conversion ratio and decrease your stress. NIHI IT SERVICES software will extend agent talk time and decrease idle times so you can get more done with fewer worries. Take the hassle out of your next calling campaign with our auto-dialer. Goodbye stress, hello satisfaction. Every year we focus on delivering the best features, services and support to our customers, consistently keeping us ahead of the competition in multiple categories. NIHI IT SERVICES API driven auto dialing software allows for easy contact list uploads from your CRM of choice
CRM Integrations
NIHI IT SERVICES is built on an open API architecture. That means it can integrate with almost any other business tool including custom CRM and ticketing solutions.
As a brokerage company, we want to simplify lives for our customers and agents alike — NIHI IT SERVICES call center solution has really come through for us. Customers auto-connect with their personal brokers, a Slack integration eased queue management, and the Hubspot dialer integration has amped up agent productivity.
Virtual Number | IVR Number
Our virtual phone number with IVR solution helps businesses of all sizes in in innovative ways. Track & streamline calls from customers and prospects to their sales executives, customer service teams, customer success managers, or last-mile delivery executives.
A virtual phone number is a telephone number without a physical extension linked to it. With virtual numbers, your executives can make or receive calls on their mobile phone, landline, or computer systems. A virtual phone number solution allows you to track & record your calls, route them to the right agent or department with ease, and ensure secure customer communications.
Inside Sales Solution
NIHI IT SERVICES inside sales call center software is a complete inbound call management solution that includes an auto-attendant, call routing and automated call distribution.
Our cloud-based call center software integrates with your CRM to automate lead follow-up and reduce lead turnaround times from 48 hours to less than 15 minutes. Our cloud-based software increases conversions and accelerates your sales cycle. It gives your managers the tools to set up strict business rules that maximize lead turnaround times.
The days of pounding the pavement for leads are thankfully long gone. Today’s sales professional relies on inbound marketing methods to generate leads. To operate at scale, you need an effective inbound lead management solution. Ozonetel inside sales call center software offers inbound call distribution, routing, and follow-up at scale.
Missed Call Solutions
A Missed Call Campaign is an innovative way to connect with a target audience or prospects. Businesses advertise a phone number. When prospects dial this number, the call is terminated after a single ring. The caller is then called back using automated dialers. They are connected to an automated IVR message, a voice bot, a radio integration, or a live agent.
NIHI IT SERVICES missed call solution has been used for award-winning marketing, brand engagement, and sales campaigns. We hold a world record for the largest number of missed calls on a platform in the award-winning KKT campaign.